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Production Lead Time

What is the standard production time?

  1. Trophies / Awards | 7 business days.
  2. Apparel | 15 to 20 business days.
  3. Promotional Items | 10 to 20 days.

Production lead times do not include public holidays. Delivery times are calculated separately. Delays in receiving personalisation details, logo or artwork files may increase lead time. Promotional and Apparel item lead time may depend on order volume and stock availability.

Production times are longer for highly customisable products such as, custom made medallions, badges, coins and lapel pins: 4 to 6 weeks production from final artwork confirmation. Where other products have a longer production time than standard, this will be specified on the product page.

Once you place your order you will receive an email confirming your order. Your email will also include links to provide your personalisation information, logos, or artwork.